About Us

We offer a range of home care and community support services tailored to your needs. we are committed to serving you with uttermost respect to achieve self identified outcomes.

New Potential Care offers a wide range of homecare and support services that are personalized to the needs of service users. Our professional team is committed to helping live independently and will treat you with the uttermost respect.

Our aim is to continually strive to provide quality social care and support in the comfort of your own home and within your local community. At New Potential Care, Enablement is a key factor in the provision of social care; we are committed to providing the services offered with Enablement as the foundation and underlying principle. We promote independence, dignity and privacy for customers to achieve self identified outcomes with support from support Workers who are recruited for their high standards and values.

We Commit To:

-Support you to live independently as possible in your own home respecting your privacy and preferences.

- Increase your level of independence and resilience by offering you a service which is flexible, responsive and person centred.

Start Periods:

We normally aim to start packages within a day of acceptance, unless there are major issues preventing commencement. We also work towards ensuring that all necessary paperwork and assessments are completed within 1 week of acceptance of care package

Training:

We have a team of highly skilled trainers to ensure that all staff are fully and regularly equipped to deal with any and every situation that may arise.

Our Carers

We have very high standards set, during our selection process, and are keen to select only people with a passion to care and match our carers skills, abilities and personalities with those of our service users, in order to ensure they are relaxed from the onset.

Safety:

We train all carers and provide all necessary details needed on a daily basis for our clients wellbeing and safety, and do regular unannounced checks to ensure that things are done in the most appropriate manner.